What Our Customers Say
We take pride in delivering exceptional products and service. Here’s what our customers have shared about their experiences with us over the years.
Delighted with the balcony so happy to send a pic.
All good thanks and hope you are too. Hope you can use these and I’ll do the review.
We’re really delighted with the product.
We had a great experience with C&R Direct from ordering what we wanted to delivery. We have been very pleased with our balcony quality and style.
Thank you very much for
Hi Fabienne, I Just thought I’d send some pics onto you (of our new glass balcony).
Thank you so much for your help with the new bracket and everything. It’s looking fab!
Thank you very much for getting our new (Bently) balcony to us at such sort notice. We are very pleased with it. It looks great!
Best wishes
Just a quick email to say thank you very much for the custom balcony you made for us.
I have attached a couple of photos of it all erected. It fitted absolutely perfectly and was actually a lot easier to install than I had expected.We now have a lovely solid low maintenance balcony which will look good for many years to come.
Thank you
We’ve just come back from our trip and would like to say a BIG Thankyou for our lovely (Oxford small platform) Balcony which was installed whilst we were away.
We’re delighted with it and enclose a photo.
Thank you again.
A big thank you for sorting our balconies, we are so happy with them – they look amazing.
I am writing this review to express my satisfaction with the recent purchase I made of five Bentley Style balconies for a project, and I must say, the entire experience exceeded my expectations.
I particularly want to commend Fabienne for her exceptional service throughout the process. She handled my order with remarkable speed and efficiency, ensuring that the delivery was arranged promptly, despite the limited time constraints due to the removal of scaffolding. Her professionalism and dedication truly made a difference.
This positive experience is a testament to the excellent standards maintained by C&R Direct LTD. Definitely will return as a customer in the Future
Could I just say from the 2 phone calls last week being so friendly and helpful, even at closing time on a Friday! Together with that list of additional fitting and finishing bits you include that most don’t with speedy service and yet still at a lower cost that most others, I will certainly be ordering any future Juliet’s from you guys.
M I found the CR Direct team from Sales, through Design, to Delivery, helpful, friendly, thorough & professional.The quality of the balustrade developed and delivered was first class, the installation simple and the finished product excellent.
Having secured various alternative designs and prices for similar arrangements from their competitors, I can say that not only are CR Direct great value for money, but their service and product is second to none.
Prompt responses to questions, queries, changes, and a willingness to produce solutions to unique design challenges makes CR Direct a reliable and professional company.
I can honestly say that CR Direct have added both character and quality to our outside living.
My balcony is up and looks great, now ready to order another!
Thank you so much, you’ve been really helpful Fabienne.The balcony has arrived and looks exactly as I hoped. Once it’s fitted I will send over some photos.
You supplied me with a balcony in 2023 – excellent quality and looks great.
Thanks again,
